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"During a recent visit to Jefferson Animal Hospital and Regional Emergency Center, I was seen by Dr. Consuela Reinhart. I really appreciate everyhting that Dr. Reinhart did for my pet Milo. He is still doing much better, able to walk around, still a bit wobbly but we are continuing treatment and I understand the prognosis may not be good. I had been to another hospital earlier in the day and had limited money. They didn't offer anything to help and my pet would probably not be alive if not for Dr. Reinhart. I really appreciate all the staff and doctors of Jefferson Animal Hospitals."
Kim Hough with Milo, male/neutered Himalayan cat
"We want to commend your staff for their professionalism, compassion, and caring. Early this morning around 1:00 we brought our Golden Retriever, Bodhi, to your hospital with a swollen abdomen and light colored gums. We were met by Dr. Sayre, Sara and Christina. They were efficient, caring and incredibly kind. Everything was explained to us in terms that we could understand. Bodhi was taken to surgery but unfortunately, Dr. Sayre was unable to save him. He was full of cancer and we had no idea. We are so very grateful that your staff was there for our family when we so desperately needed them. They went above and beyond to save our Bodhi. Christina was due to go off duty, but she stayed to assist even though she had to report back at 8:00 am. We cannot say enough about the entire team and their performance. We believe that if Bodhi had been a client of your clinic, he would be alive today. We cannot thank all of you enough."
Sincerely, Gene and Jan Colgan - May 23, 2012
We just recently brought in our dog we had for 14 years to be put down as she was in distress. I cannot thank the entire staff enough that was there on the evening of Sunday 4-22-12. Everyone was very compassionate and caring. They made the final moments so much easier. - Richard Williams
“I just wanted to say thank you for taking care of my cat, Ra, and I. The staff was very compassionate and Dr. Fowler was wonderful. She was so helpful and gentle when she explained what my options were. I have no doubt that we did what was best for Ra. I would never want him to suffer or be in pain and she helped me understand that his best option for avoiding that would be to put him to rest rather than hoping for a recovery that may never come. After saying goodbye to him, I was confident that he would be in good hands and in no pain as he was put to sleep. Ra was my first pet and I never knew how strong a bond between an owner and their pet could be, but he truly was my best friend and the perfect companion. Everyone who had the pleasure of meeting him talked about how adorable he was, especially when he would fall to the ground and roll on his back until someone rubbed his tummy. I miss Ra tremendously every single day, but I know he's in a place that's far away from pain and I'm confident I'll see him again one day. I am so thankful for the kindness and compassion that I received from the staff there. It takes a very special person to be able to work in an environment where you have to deal with sad, sick animals every day and the staff there is just perfect for the job they do. Thank you all again for all you have done for me, and especially for the beautiful sympathy card that was sent after laying my Ra to rest. I know that one day when I am ready to welcome another pet into my life there is nowhere else I'd trust for my emergency needs than Jefferson Animal Hospital.”
Sincerely, Chelsea Frazier
"I would just like to take a minute to thank everyone (doctors and staff) at Jefferson Animal Hospital for your compassion, kindness and patience during the illness of my mother's dog, Reagan. Dr. Hamby and Dr. Isherwood were exceptional in their care and compassion with not only Reagan, but with my mother. Reagan has been her constant companion for the past seven years and she has had a hard time dealing with his illness and having to ultimately put him to sleep. Both doctors' compassion made the process a little easier for her and I am grateful for their care with her. I will HIGHLY recommend Jefferson Animal Hospital to everyone. Thank you, again . . . you are all remarkable people!" - Tammy Roby, January 27, 2012
"I was there on the 7th of Jan 2012. My dog Isis had complete kidney failure and seizures. The staff was excellent and Dr.Reinhart was very professional and caring... I am now going to be taking any future pets there and nowhere else. - Tim Crawford, January 15, 2012
"Just today, we had to take our 10 week old puppy in to the facilities at Jefferson Animal Hospital, and I couldn't have been more pleased with our visit. From the cleanliness of the place to the friendliness of the staff, and they took their time with us and were very informative. Again, thank you, and little Max says "thanks" too.
Kristy Cook - July 2010
"We had an emergency New Years Eve and your staff could not have been more helpful and understanding. My wife and I were staying at my parents waiting for our new house to be ready and our dog got into some Baker's chocolate. Being afraid that no one would be open we thankfully learned that your hospital kept holiday hours. It is your commitment to serving the community that saved our dogs life. He is a loved member of our family and we are unable to thank you enough for all that you do. "
Jason Graves- January 2010
"Thank you for the life-saving treatment you gave Winston and for your words of comfort and encouragement to me during his illness. He seems fully recovered!" Debbie Powers & Winston - December 2009
"We just want everyone to know how caring and kind the staff of the Outer Loop location are; we were recently contacted about a special boy that needed a home. Our first dog found us in November of 2007. She was a rescue and was a blessing, and because of the kind-hearted staff, they have given us a second dog to add to our home. We appreciate everything that they have done, and they treat us like stars when we come in for visits... Thanks for all you do for all your patients."
Chris Rickman & Adam Sharp - November 2009
"The doctors at Jefferson Animal Hospital took care of my cherished Lab, Maxie, throughout her life. I was always impressed with the level of expertise and care we received from the doctors at JAH, especially as Maxie aged. When Maxie’s health was failing, Dr. Kennedy went above and beyond my expectations to provide advice and help to keep her as comfortable as possible. When the inevitable time came to let Maxie go, Dr. Hoelter handled the procedure with kindness and understanding. Now we have adopted a new dog, and she has already had her first check-up at JAH. I whole-heartedly recommend JAH to anyone who wants the best in pet care." Vickie Robertson - October 2009
"We brought our cat in Saturday, and she was treated by Dr. Kennedy. We are pleased to report that not only has she recovered, but actually her overall temperment has improved. Having been introduced into our family of 2 other Bengal cats at 3 years of age, she was having trouble adapting. Since her treatment, she no longer sulks and hides about the house but has become very outgoing...We are so pleased with your place, that we can't say enough nice things. So, THANK YOU. -- Mike & Kathy Culwell, "Ruby" 6-2-2009
"The Jefferson Animal Hospital is the best. I love the cleanliness and the decor in the main office. The receptionist and doctors are so nice. The hospital environment is not only peaceful, but reflects their philosophy of cleanliness and beauty in all living things. Technicians, Nurses and Doctors carefully monitor the special patients around the clock in the intensive care units which makes this hospital superior to all others. They stock all the specialty and hard to find toys foods and treats for all animals." – Ronald I.
"The absolute best care in town. Advanced/modern equipment, well trained staff, emergency and other specialists. They saved my cat. I take all of my animals there and never regret it." – Anonymous
"Great staff. Staff has always been friendly to me, and I've always seen them extremely friendly with other people. The doctors are knowledgeable and willingly you help you help your pet." – Anonymous
"My baby was very old and sick, he was in a lot of pain and was slowly dying. I called up there at 3am and they told me to come in. There was nothing they could do for him, but the caring staff was very sympathetic to me. They put him down and it was very painless. They also got him prepared for me to bury him. When and if I ever get another animal I WILL go to see them! They are the BEST!!!!!!!!" – Marty Mar
"Notably good service experience; I would definitely recommend them. Everything was exceptional." – D.J.